A bank in Wrexam is to be one of the first to abolish counter service.
Apparently there'll be more staff on hand to deal with 'those who are nervous about using the cash machines, or who haven't used them before'.
HSBC, 'the world's local bank' says it will make for a 'better service'. Try telling my mum that.
Ever wonder how the word 'Orwellian' entered the English language?